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Social Security News

Social Security Benefit Verification Available Online but Also in Local Offices

‘We recognize that some members of the public may require in-person assistance and we will have a presence in local communities’

Benefit Verification Letter

What is a benefit verification letter? It is an official letter from Social Security that you can use as proof of your:

> income when you apply for a loan or mortgage;  

> income for assisted housing or other state or local benefits;

> current Medicare health insurance coverage;

> retirement status;

> disability; and/or

> age.

You can select the information you want included in, or left out of, your online benefit verification letter.

Note: If you applied for benefits but have not received an answer yet, you can request a benefit verification letter that shows your claim is still pending.


July 17, 2014 – Despite a hard push to encourage seniors and others who need benefit verification letters from the Social Security Administration to obtain them online, the agency today issued a news release confirming that local Social Security offices will continue to provide benefit verification letters.

The Benefit Verification Letter provides proof of receiving Social Security benefits, Supplemental Security Income (SSI), and/or Medicare. It can also show a person is not getting benefits. This letter is sometimes called a "budget letter," a "benefits letter," a "proof of income letter," or a "proof of award letter."

“Providing services when and where the public needs them remains central to Social Security’s efforts, while continuing to encourage federal, state, and local agencies to take advantage of Social Security’s data exchange programs that can serve customers more efficiently and effectively,” according to the news release.

“We appreciate the feedback from members of Congress, our community stakeholders and agency partners. We want to ensure that we meet the needs of our customers in a way that is convenient for them and also cost-effective and secure for all,” Acting Commissioner Carolyn W. Colvin stated.

“I believe that government agencies can work closer together to assist our mutual customers.”


Related Archive Stories


Read more Social Security News also check Medicare and Senior Politics


Colvin said earlier in commenting on her role in helping develop goals for the Customer Service Cross-Agency Priority (CAP) Goal, “Customer service is part of our DNA here at Social Security.”

Over the last few years, Social Security has invested in technology that allows most government agencies and many other organizations to verify their clients’ Social Security benefits electronically without requiring them to visit a local Social Security office.

“We recognize that some members of the public may require in-person assistance and we will have a presence in local communities,” said Colvin. “We also want to ensure that the public is aware that they can access many of our services without making a trip to a local field office.”

Members of the public with Internet access can obtain benefit verification information by creating a my Social Security account at

>> Watch this Social Security video about obtaining benefit verification letters online.


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