Social Security Enters New World of Smartphones and
Social Media for Senior Audience
Q&A column also suggests your lowered benefit from
early retirement may get a future boost
13, 2013 – There is a new incentive to move senior citizens into the age
of smartphones: Social Security has a new version of its website
designed for mobile devices and is in the social swirl, according to
Oscar Garcia, Public Affairs Specialist with SSA in this week’s Q&A.
And, there is more good news: when you take early retirement in Social
Security your benefit may still get a boost in future years.
I was at my mother’s house this week, and she
asked me a question about Medicare. I checked the Social Security
website by using my phone, and I was pleasantly surprised at how easy it
was to get our answer. How long has this cell-phone version of the
website been available?
The new mobile optimized website just started this
week. Carolyn W. Colvin, Acting Commissioner of Social Security,
announced that the new website is aimed at smartphone users.
Each year, more than 35 million Social Security web
page views come via smartphones. People visiting the agency’s website,
www.socialsecurity.gov, via smartphone (Android, Blackberry, iPhone, and
Windows devices) will be redirected to the agency’s new mobile-friendly
Once there, visitors can access a mobile version of
Social Security’s Frequently Asked Questions, an interactive Social
Security number (SSN) decision tree to help people identify documents
needed for a new/replacement SSN card, and mobile publications which
they can listen to in both English and Spanish right on their phone.
“We are committed to meeting the changing needs of
the American people and the launch of our new mobile site helps
reinforce our online presence and adaptability to advances in
technology,” Acting Commissioner Colvin said.
There's Not An App for That!
only smartphone apps from the Social Security Administration
showing up in iTunes are designed to help businesses make their
Social Security deductions.
are several helpful apps to help seniors with Social Security
issues but they are from private sources.
In addition, visitors to the new mobile site can
learn how to create a personal “my Social Security” account to get an
online Social Security Statement, learn more about Social Security’s
online services, and connect with Social Security on Facebook, Twitter,
YouTube, and Pinterest.
For people unable to complete their Social Security
business online or over the telephone, the agency also unveiled a new
mobile field office locator. The new mobile office locator has the
capability to provide turn-by-turn directions to the nearest Social
Security office based on information entered by the person.
Social Security continues to leverage technology
and find more innovative ways to meet the evolving needs of the American
public without compromising service. For more information, go to
If I take early retirement and still work, will
my benefits continue to be reduced because I retired at age 62?
Yes, there will still be a reduction based on
starting your benefits early, but the reduction factor can be lowered in
some cases. Social Security will review the age 62 reduction factor when
a person reaches full retirement age. At that time, we will determine
if there is any month a benefit was not paid because of earnings that
exceeded the annual earnings test amount. We remove those month(s) from
the reduction factor calculation. Then, we pay the higher benefit for
the month the person attained full retirement age and for all subsequent
Oscar Garcia is a Public Affairs Specialist with
the Social Security Administration. You can direct your questions to him
at: SSA, 411 Richland Hills Drive, San Antonio, Texas, 78245. You can
also email him at Oscar.email@example.com.
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