Social Security Announces New Online Services Available with a
"my Social Security" Account
Critical and practical information available to
senior citizens with new Social Security personal account - you need
a new password if you used the old account
Jan. 31, 2013 – Social Security wants you to
open your personal online account to keep up with the information
about you that is maintained by the agency. They suggest people sign
up for the free "my Social Security" account when they begin working and continue to
use it throughout the time they receive benefits.
More than 60 million Social Security
beneficiaries and Supplemental Security Income (SSI) recipients can
use the account to access their benefit verification letter, payment
history, and earnings record instantly using their online account.
Social Security beneficiaries also can change their address and
start or change direct deposit information online.
“We are making it even easier for people to do
their business with us from the comfort of their home, office, or
library,” Michael J. Astrue, Commissioner of Social Security, said.
“I encourage people of all ages to take advantage of our
award-winning online services and check out the new features
available through an online my
Social Security account.”
Pointing out the practical uses of the
accounts, Astrue said Social Security beneficiaries and SSI
recipients with a “my
Social Security” account can go online and get an
official benefit verification letter instantly. The benefit
verification letter serves as proof of income to secure loans,
mortgages and other housing, and state or local benefits.
Additionally, people use the letter to prove
current Medicare health insurance coverage, retirement or disability
status, and age. People can print or save a customized letter.
Social Security processed nearly nine million
requests for benefit verification letters in the past year. This
new online service allows people to conduct business with Social
Security without having to visit an office or make a phone call, and
very often wait for a letter to arrive in the mail. It also will
reduce the time spent by employees completing these requests and
free them to focus on other workloads.
People age 18 and older can sign up for an
Once there, they must be able to provide information about
themselves and answers to questions that only they are likely to
know. After completing the secure verification process, people can
create a my
Social Security account with a unique user name and
password to access their information.
People age 18 and older who are not receiving
benefits can sign up for a “my
Social Security” account to get a personalized online
Statement. The online
Statement provides eligible workers with secure and
convenient access to their Social Security earnings and benefit
information, and estimates of future benefits they can use to plan
for their retirement.
In addition, the portal also includes links to
information about other online services, such as applications for
retirement, disability and Medicare.
“Given our significantly reduced funding, we
have to find innovative ways to continue to meet the needs of the
American people without compromising service,” said Commissioner
Astrue. “These new enhancements will allow us to provide faster
service to more people in more places.”
Important password information
This personal account is not totally new, just
updated, improved and under a new name. But, SSA upgraded the
password services on January 5, 2013. People who receive benefits and
currently have a password under the old system, must get a new
password. The old one will not work. You must create a new "my
Social Security” account to access the same or similar online services.
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