Alzheimer's, Dementia & Mental Health
HHS Funds National Call Center for People with
Alzheimer’s and Caregivers
Alzheimer’s Association to continue linking America
with local resources, 24 hours a day
Sept. 27, 2013 - The
Alzheimer’s Association has been granted up to $985,135 per year over
five years to continue providing a 24-hour phone line for people with
Alzheimer’s disease and those who care for them from the Department of
Health and Human Services (HHS), according to Kathy Greenlee,
administrator of the Administration for Community Living, part of HHS.
The information line made possible by this grant
provides expert advice, care consultation, counseling and referrals to
services that maximize independence and well-being at the national and
local levels to callers from 56 states and territories, 7 days a week,
365 days a year.
Through the grant, the Alzheimer’s Association
supports and maintains a national network of organizations, effectively
linking about 290,000 callers each year to local organizations that
provide information on local resources, including such vital programs as
respite care, community-based services, support groups and clinical
trials participation opportunities.
The National Call Center also coordinates with
federal initiatives, such as
http://www.alzheimers.gov, and makes appropriate referrals to other
federally-funded resources, such as the Eldercare Locator.
Greenlee said, “The National Alzheimer's Call
Center exists to support the millions of older adults and their family
members across the country who are affected by Alzheimer's disease and
other types of dementia.
“With the ready assistance that the National Call
Center provides, individuals and families can get the support they need
to face the challenges associated with dementia and caring for a family
member with dementia. Just knowing that others are facing the same
issues and finding local help is a huge relief when facing these
Information below from the
Alzheimer’s Association website.
Association 24/7 Helpline
The Alzheimer's Association 24/7 Helpline provides reliable
information and support to all those who need assistance. Call
us toll-free anytime day or night at
Our 24/7 Helpline serves people with memory loss, caregivers,
health care professionals and the public.
Our highly trained and knowledgeable staff can help you with:
Understanding memory loss, dementia and Alzheimer's
Medications and other treatment options
General information about aging and brain health
Skills to provide quality care and to find the best care
Legal, financial and living-arrangement decisions
Our 24/7 Helpline also features:
Confidential care consultation provided by master's level
clinicians who can help with decision-making support, crisis
assistance and education on issues families face every day
Help in a caller's preferred language using our translation
service that features over 170 languages and dialects
Referrals to local community programs, services and ongoing
Call us 24/7:
Note: Our Helpline staff does not perform diagnosis. If you or
someone you care for is having memory problems, please see your
The 24/7 Helpline is supported in part by a grant from the
Administration on Aging, U.S. Department of Health and Human
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