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Alzheimer's, Dementia & Mental Health

HHS Funds National Call Center for People with Alzheimer’s and Caregivers

Alzheimer’s Association to continue linking America with local resources, 24 hours a day

Sept. 27, 2013 - The Alzheimer’s Association has been granted up to $985,135 per year over five years to continue providing a 24-hour phone line for people with Alzheimer’s disease and those who care for them from the Department of Health and Human Services (HHS), according to Kathy Greenlee, administrator of the Administration for Community Living, part of HHS.


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The information line made possible by this grant provides expert advice, care consultation, counseling and referrals to services that maximize independence and well-being at the national and local levels to callers from 56 states and territories, 7 days a week, 365 days a year.

Through the grant, the Alzheimer’s Association supports and maintains a national network of organizations, effectively linking about 290,000 callers each year to local organizations that provide information on local resources, including such vital programs as respite care, community-based services, support groups and clinical trials participation opportunities.

The National Call Center also coordinates with federal initiatives, such as, and makes appropriate referrals to other federally-funded resources, such as the Eldercare Locator.

Greenlee said, “The National Alzheimer's Call Center exists to support the millions of older adults and their family members across the country who are affected by Alzheimer's disease and other types of dementia.

“With the ready assistance that the National Call Center provides, individuals and families can get the support they need to face the challenges associated with dementia and caring for a family member with dementia. Just knowing that others are facing the same issues and finding local help is a huge relief when facing these challenges.”

Information below from the Alzheimer’s Association website.

Alzheimer’s Association 24/7 Helpline

The Alzheimer's Association 24/7 Helpline provides reliable information and support to all those who need assistance. Call us toll-free anytime day or night at 1.800.272.3900.

Our 24/7 Helpline serves people with memory loss, caregivers, health care professionals and the public.

Our highly trained and knowledgeable staff can help you with:

  • Understanding memory loss, dementia and Alzheimer's

  • Medications and other treatment options

  • General information about aging and brain health

  • Skills to provide quality care and to find the best care from professionals

  • Legal, financial and living-arrangement decisions

Our 24/7 Helpline also features:

  • Confidential care consultation provided by master's level clinicians who can help with decision-making support, crisis assistance and education on issues families face every day

  • Help in a caller's preferred language using our translation service that features over 170 languages and dialects

  • Referrals to local community programs, services and ongoing support

Call us 24/7: 1.800.272.3900

Note: Our Helpline staff does not perform diagnosis. If you or someone you care for is having memory problems, please see your doctor.
The 24/7 Helpline is supported in part by a grant from the Administration on Aging, U.S. Department of Health and Human Services.


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In the major scandal of 2015, Volkswagen cheated you and the world. They rigged diesel emission controls so you, nor regulators, would know how much pollution their cars were adding to our environment.

They were caught and have reserved $7.3 billion to help "make it right" with victims.

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